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Data Privacy

Bürkert is delighted that you have visited our website, and that you are interested in our company and products.

The protection of your personal data is an important concern for us, and we want you to feel secure when visiting our website. We protect your private sphere and your personal data. We process your personal data in conformity with the contents of this privacy statement, the national data protection provisions affecting us and the General Data Protection Regulation ("GDPR").

 We provide you below with an overview of which information we collect during your visit to our websites and how this is used:

Name and address of the responsible body

版本說明

出版

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Data protection officer

You may contact our data protection officer at any time in regard to any issues you may have in regard to data protection.

Mr. Gustav Müller
datenschutz@burkert.com

Personal data

Personal data is any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Personal data also includes information about your use of our website. In this connection, we collect personal data from you as follows: information about your visits to our website such as, for example, the scope of the data transferred, the location from which you retrieve data from our website as well as other connection data and files and further contents which your retrieve. As a rule, this is carried out using log files and cookies. You will find further information on log files and cookies below.

Purpose of use and personal data concerned
The scope and nature of the collection, processing and use of your data depends upon whether you simply visit our website to retrieve information which is generally available or whether you wish to avail yourself of additional services:

1. Informative use

For the informative use of our website, it is not, as a basic principle, necessary for you to provide any personal data.

On the contrary, in this case when our websites are called up, we only collect the data which your Internet browser automatically transmits to us, such as

  • the IP address of your computer
  • date and time when the page is called up
  • your browser type, the browser version and also your browser settings
  • the operating system used (Windows, iOS, Linux etc.)
  • the volume of data transferred and the status of transfers
  • from which website our page was accessed
  • other similar data and information which serves to avert danger in the case of attacks on our information technological systems.

In this connection, the IP address of your computer is only stored for the period of your use of the website and is immediately erased following this visit or is anonymised through abbreviation. The remaining data is stored for a limited period of time. We use this data for the operation of our website, in particular in order to discover any faults on the website and to make any adjustments or improvements.

 

2. Use where further services are requested

Where you avail yourself of further services of our company via our website, it may be necessary for you to provide personal data for this purpose.

Which personal data is necessary for us to be able to provide the service is shown in the respective input mask.

You can give further details on a voluntary basis. You can identify which details are necessary and which are voluntary through the fact that details which are necessary are in each case marked with an asterisk (*).

Your data is processed exclusively for the purpose of providing the service you have requested.

Newsletter

If you wish to subscribe to our newsletter, we need, in addition to your e-mail address, confirmation that you are the holder of the e-mail address provided and that you are in agreement with receiving the newsletter. This data is only collected for the purpose of enabling us to send you the newsletter and of documenting our entitlement to do so. Your data will not be passed on to third parties. You may at any time cancel your subscription to the newsletter with effect for the future.

Contact form

On our website, we offer you the opportunity to contact us using a contact form. 

Subject to the following explanations, the recipient of your message is evident in each case from the description in the respective contact form.

The personal data which you provide within the scope of this contact request will only be used for the processing of your request and will be promptly erased from the web server. We draw attention to the fact that the messages will be stored within the scope of our statutory duties of retention. Subject to the foregoing explanations, the data will not be passed on to third parties.

Storage for specific purposes

Cookies are stored specifically for the following functions of our website:
Log-in information
Complaints management
Shopping baskets and saved shopping baskets (shopping list)
Product comparisons
Order-related data

Use of Cookies

We use cookies to follow the preferences of our visitors and to enable us to optimise the design of our websites accordingly. Cookies are small text files which are stored on your computer when you visit our Internet page. If you wish, you can erase the cookies once more at any time. However, this may mean that individual functions will no longer be available to you. In order to erase the cookies, please refer to the help function of your browser.

Cookie

Purpose

eZSESSID_website_hk

The website saves a cookie that is stored for the duration of the browser session. A separate cookie is stored for each website. This cookie contains a session ID, which is used to detect whether or not the customer is logged in. 

Session ID for logged in customers

The SSO server sets an additional cookie for customers who use the online shop. This cookie also contains a session ID that is used to establish a connection to the customer's user account.

_ga

A client ID is generated by default. This is stored in the cookie and is used by Google Analytics to calculate user, session and campaign data.

_gid

Used to distinguish users.

cookie_policy_level

Indicates that you consent to the use of cookies on our website. It is set as soon as you agree to the “Use of cookies”. If the cookie is detected, the information layer is no longer displayed.

cookie_policy_disagreed

Indicates that you do not consent to the use of cookies on our website. It is set as soon as you do not agree to the “Use of cookies”. If the cookie is detected, the information layer is displayed.

sesComparisonCount

Product comparisons function

Olark Chat

hblid

Olark Chat: a visitor identifier that we use only on our site to remember this visitor between visits

wcsid

Olark Chat: a session identifier that we use only on our site to keep track of a single chat session

olfsk

Olark Chat: storage identifier that we use to maintain chat state across pages (e.g. message history)

_okbk

Olark Chat: extra state information (e.g. chat box being open/closed)

_ok

Olark Chat: most recent Olark site ID (security measure)

_oklv

Olark Chat: the Olark loader version (for improved caching)

_okla

Olark Chat: used for caching purposes (loaded from CDN vs. loaded from our infrastructure)

_okgid

Olark Chat: group id the visitor is locked to

_okac

Olark Chat: used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed

_okck

Olark Chat: used to test whether the visitor's browser allows cookies to be stored

_okdetect

Olark Chat: used to detect a state change in our localstorage context within the visitor's browser.

Cookies may also be set by the following third-party providers:
YouTube
CADENAS PARTcommunity
Bürkert has no control over the setting of these cookies.

Use of web analysis tools

To enable us to optimize our websites for your requirements, we use web analysis tools.

Web analysis with google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. , 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States .
 
In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.
 
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
 
The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser plug-in, you can prevent the collection of your data by Google Analytics through clicking on the following link. An opt-out-cookie will be installed which will prevent the collection of your data in the future when you visit this website:

Change your cookie settings

You will find further information about this under http://tools.google.com/dlpage/gaoptout?hl=en and also under https://support.google.com/analytics/answer/6004245?hl=en (general information on Google Analytics and data protection).

We draw attention to the fact that on this website Google Analytics has been extended by the code gat._anonymizeIp();«to ensure the anonymised collection of IP addresses (so-called IP Masking).

App analysis with Google Analytics

Both the Bürkert resistApp as well as the Bürkert website employ Google Analytics to analyse your use of the app. You can prevent data processing by Google Analytics in the app by setting a check mark in the field “Deactivate Google Analytics” in the Terms of Use.

Bürkert resistApp

The Bürkert resistApp is installed from the technical providers iTunes or the Google Play Store subject to their respective terms and conditions. If you install the app from iTunes, the provider is Apple Inc., 1 Infinite Loop, Cupertino, California, USA 95014. You will download the app using the Apple ID that you created for yourself. To do this, you must already have agreed to Apple's terms and conditions. You can find detailed information about the Apple privacy policy at https://www.apple.com/legal/privacy/en-ww/. Google Play provides information and its privacy policy at https://www.google.com/policies/privacy/.

Use of Google Maps
This website uses Google Maps, a map service provided by Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA in order to show an interactive map. Through the use of Google Maps, information about your use of this website (including your IP address) may be transmitted to a Google server in the USA and stored there. It is possible that Google will transfer the information gained to third parties where this is prescribed by law or in so far as third parties process this data on behalf of Google. It is only when you yourself actively click on the interactive map that your Internet browser establishes a connection to the Google servers. You can find further information about data processing by Google here: https://www.google.com/policies/privacy/

No onward transmission of your personal data
We do not pass on your personal data to third parties unless you have agreed to the onward transmission of your data or we are entitled or obliged to pass on data by reason of statutory provisions and/or official orders or court rulings. In this connection, information may, in particular, be provided for purposes of criminal investigations, of averting danger or enforcing intellectual property rights.

Data security
All information which you communicate to us is stored on servers within the European Union. However, using technical and organisational measures, we secure our website and other systems against loss, destruction, access, alteration or dissemination of your data by unauthorised persons. In particular your personal data is transmitted at our company in encrypted form. For this purpose we use the coding system TLS 1.2 (Transport Layer Security).

Your rights
You have the right:

  • to receive information from us free of charge about the personal data stored by us concerning you (right to information)
  • to demand from us confirmation as to whether we process personal data concerning you (right to confirmation)
  • to demand from us that the personal data concerning you is erased by us without delay where the processing of the same is no longer necessary and the further conditions under the GDPR for erasure are also fulfilled (right to erasure)
  • to demand from us the immediate rectification and augmentation of any incorrect personal data concerning you (right to rectification)
  • to demand from us the restriction of the processing of your personal data (right to restriction of the processing)
  • to receive from us the personal data concerning you in a structured, commonly used and machine-readable format (right to data portability)
  • to object to the processing of your personal data (right to object)

Furthermore, you have the right at any time to revoke your consent to the processing of your personal data with effect for the future.

For further information and in order to assert your rights, please contact our data protection officer.

Erasure and blockage of personal data following fulfilment of the purpose 

We process and store personal data only for as long as this is necessary to fulfil the respective purpose, but no longer than up until the expiration of the statutory periods of retention and storage.

Upon fulfilment of the respective purpose and expiration of the statutory periods of retention and storage, the personal data will be erased or blocked in accordance with the data protection stipulations.

Right of complaint

The competent lead supervisory authority for data protection pursuant to Art. 56 GDPR in the case of any complaints is the * Landesbeauftragte für den Datenschutz Baden-Württemberg
Königstraße 10a, 70173 Stuttgart
Telefon: +49 7 11/61 55 41 - 0  Telefax: +49 7 11/61 55 41 - 15 poststelle@lfd.bwl.de

Data protection

The content of the Bürkert website has been created with the utmost care. However, we cannot provide any guarantee that the content is correct, complete or current. Under the German Teleservices Act (TMG) § 7 Para.1, as a service provider we are responsible for our own content on these pages in line with general legislation. However, in accordance with the German Teleservices Act (TMG) §§ 8 to 10, as a service provider we have no legal obligation to monitor information provided or saved by third parties, nor to investigate circumstances indicating illegal activity. This does not affect our obligations to remove or block the use of information in line with general legislation. However, this liability can only exist from the time of becoming aware of a specific legal violation. Should we become aware of any such legal violations we will remove the content immediately.

Liability for links

Our website contains links to external third-party websites, over whose content we have no influence. Therefore, we cannot accept any responsibility for this external content. The relevant provider or operator of the sites is responsible for the content of linked sites. The linked sites were checked for possible legal violations at the time of linking. No illegal content was identified at the time of linking. However, continuous monitoring of the content of linked sites is not reasonable unless there is specific evidence of a legal violation. Should we become aware of any legal violations, we will remove the relevant links immediately.

Copyright

The content and works on these pages created by Bürkert is subject to German copyright. Reproduction, editing, distribution and any kind of utilization beyond what is permitted under copyright law requires the written consent of the relevant author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Where content on this site has not been created by the operator, the copyright rights of third parties have been respected. In particular, third-party content is identified as such. However, if you should become aware of any copyright violation, please notify us of this. Should we become aware of any legal violations, we will remove the relevant content immediately.

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